Refund policy

Return & Refund Policy

At Thrift Style , we take great care to ensure every order is accurately packed and delivered. Please review our return and refund policy below.

Return Eligibility

We only accept returns if the item received is different from the item ordered or significantly different from the product description and images shown on our website.

To be eligible for a return:

  • You must contact us within 3 days of receiving your order.
  • The item must be unused and in the same condition as received.
  • Original tags, packaging, and any included accessories must be intact.

Damaged, Incorrect, or Misrepresented Items

If you receive an item that is different from what was ordered or materially different from its description, please email us at thriftstylefind@gmail.com within 3 days of delivery.

Include:

  • Your order number
  • Clear photographs of the item received
  • A brief description of the issue

Our team will review your request and provide further instructions.

Exchange Policy

Exchanges are available only when:

  • An incorrect item was shipped, or
  • The item received is materially different from the product shown or described.

Subject to product availability, we will ship the correct replacement item at no additional cost.